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Here are some
questions to consider when choosing a professional cleaning firm:
1. Do they have good
references?
2. What kind of
experience do they have?
3. Are they well
educated in their field?
4. Which system do they
use?
5. Do they guarantee
their work?
1. Do they have good references?
Most of North-Phoenix Custom Cleaning's business comes from referrals. Make
sure the firm you choose has quality references.
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2. What kind of experience do they have?
North-Phoenix Custom Cleaning has been caring for fine carpets, rugs and
upholstery since 2003. Whether you have a natural or synthetic piece and
regardless of the soiling conditions, you will receive a level of expertise
that is second to none.
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3. Are they well educated in their field?
North-Phoenix Custom Cleaning's owner, Dirk Wingrove is certified by the
IICRC (Institute of Inspection, Cleaning and Restoration Certification),
the world's most recognized certification organization for carpet and
upholstery cleaners. Dirk also attends educational courses and studies
industries trade journals. Leading carpet manufacturers recommend only
firms certified by the IICRC.
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4. Which system do they use?
North-Phoenix Custom Cleaning uses only the most advanced systems on the
market today. We insist on the best equipment and products. The procedures
we use do no leave excess moisture in the carpet or leave a sticky residue
behind. You can expect maximum soil and spot removal. Anything that is not
a permanent stain can be removed with our cutting edge procedures. We
travel all over the country to find the most effective products. It is
routine for our firm to remove spots that others are not able to remove.
North-Phoenix Custom Cleaning is also committed to first class customer
care. Our courteous, uniformed technicians will arrive in clean, lettered
company trucks. You will then receive the most outstanding service
experience ever!
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5. Do they guarantee their work?
Far too often service companies are not willing to stand behind their work.
Our guarantee to you is that if you are not completely thrilled with the
cleaning experience you receive from us, we will rush back to your location
at no charge and no obligation to make things right. If you are still
unimpressed, we will offer you a 100% refund.
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