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Carpet Cleaning
Our 10 Step Carpet Cleaning
Program
How To Care For Your Carpet
Spotting Guide
Our 10
Step Carpet Cleaning Program
Before your carpet is cleaned please remove breakables and items from
tables and other furniture that will be moved by our crew. Remove all small
items such as boxes, magazines, shoes, etc. in the areas to be cleaned.
Also, arrange for pets and children to be away from the area where we are
cleaning.
STEP 1 — Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection.
Our service technician will inspect your particular areas of concern as
well as noting carpet construction and soiling conditions. He will also
advise you of any possible permanent staining.
STEP 2 — Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and
dressers are left in place under our regular pricing structure. Furniture
will be protected with disposable blocks and tabs.
STEP 3 — Pre-spray & Pre-spot
Traffic areas and spots are pretreated for more effective soil and spot
removal.
STEP 4 — Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning
machine (depending on soil level) to further loosen traffic area soil.
STEP 5 — Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot
water extraction process will thoroughly flush the carpet pile. Pressure
and heat are regulated so that carpet is not over-wet. We clean with water
temperature between 180 °F - 190 °F.
STEP 6 — Neutralize
Every carpet that we clean is pH balanced so that there is no sticky
residue left behind. This treatment is used as a rinse or applied after the
rinse depending on soiling condition. Improving air quality by removing
pollens, dust mites, etc.
STEP 7 — Post-spot Treatment
If any spots are not removed during the cleaning process, specialty
spotting techniques are employed. Note: Permanent stains identified by our
service technician may not be removed.
STEP 8 — Speed Dry
High velocity air movers are placed on the carpet to speed dry carpet.
STEP 9 — Post Grooming
The carpet pile is set in one direction for faster drying and visual
appeal.
STEP 10— Post Inspection
Please walk through your home or business to inspect our work. Let us know
that you are pleased by signing our service receipt.
ALWAYS Get Carpet Protector Applied When You Have Your Carpet Cleaned!
Click here to discover why you should have carpet protector applied
After your carpet is cleaned …
1. Be careful walking from carpet to hard surfaces. Floors can be
slippery.
2. Keep pets and children off of carpet for at least 6 hours.
3. Remove blocks and tabs 24 hours after carpet is cleaned.
4. Vacuum carpet anytime after the first 24 hours.
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How to
Care for your Carpet
When it comes to maintaining your carpet, one of the most critical areas
of focus is the traffic areas. If ground in soil is not removed on a
regular basis, the traffic areas will begin to wear excessively. The dirt
is extremely abrasive against the fibers of the carpet as you walk back and
forth on it. The second area of focus of course is spot removal. You must
react to "danger" spots immediately. Red wine, red beverages,
urine, blood, etc., can cause a permanent stain if not treated immediately.
Listed below are the steps that you must take to properly maintain your
carpeting.
1. Vacuuming
Vacuum your carpet often. Once or twice a week as least. Vacuuming
removes the abrasive soil that can cut and slice the fiber causing
premature wear. Much of this soil is not visible to the eye. Vacuum before
the carpet looks soiled. Remove any loose particles such as food, leaves,
pieces of crayon, bugs, etc., as these items can cause a spot on the carpet
2. Professional Cleaning
As a general rule, carpet cleaning by a professional, certified firm
should take place about once per year. For extremely heavy traffic areas,
cleaning may be required more often. Proper, professional cleaning will not
leave a sticky residue behind and can be done as many times per year as
needed. Many stain resist warranties require professional cleaning every 2
years. Professional cleaning removes the damaging soil in traffic areas
that vacuuming has not been able to remove. Warning: Uninformed carpet
cleaners may void your warranty.
3. Warranty
Stain resist warranties can vary from 5 to 25 years. All stain resist
warranties require regular cleaning and immediate spot removal.
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Spotting
Guide
Immediate spot removal is key to a clean carpet. Great care also must be
taken in how spot cleaning is performed. When a carpet is new, or has
sufficient protector on it, plain tap water will remove many spots.
However, for those spots that will not come out with water, you must use a
spot cleaner. Select a spot cleaner that is recommended by the carpet
manufacturer or your trained, certified professional cleaner.
Most spot removers that are purchased over the counter leave too much
soap residue and can cause yellowing. Avoid using foam carpet cleaners or
any product that is not made specifically for carpet.
Apply spot cleaner sparingly to white terry cloth and gently massage
spot causing it to transfer to the cloth. Never pour spot cleaner directly
on carpet. If the product that you are using seems to cause the spot to
resoil over a few weeks, discontinue use. For any spot that you are not
able to remove, such as pet urine or feces, call us immediately.
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Serving
Phoenix, Scottsdale, Cave Creek, Carefree, and Anthem.
Look
for us in Tramonto, Sonoran Foothills, Carefree Crossing, Dynamite Mountain
Ranch, Tatum Ranch, Tatum Highlands, Desert Ridge, Aviano, Vistancia, Troon,
Grayhawk, DC Ranch, Dove Valley Ranch, Mcdowell Mountain Ranch and Desert
Mountain.
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