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Carpet
Cleaning
Our
10 Step Carpet Cleaning Program
How
To Care For Your Carpet
Spotting
Guide
Our 10 Step
Carpet Cleaning Program
Before your carpet is cleaned please remove breakables and items
from tables and other furniture that will be moved by our crew.
Remove all small items such as boxes, magazines, shoes, etc. in
the areas to be cleaned. Also, arrange for pets and children to
be away from the area where we are cleaning.
STEP 1 — Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection.
Our service technician will inspect your particular areas of concern
as well as noting carpet construction and soiling conditions. He
will also advise you of any possible permanent staining.
STEP 2 — Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces,
beds and dressers are left in place under our regular pricing structure.
Furniture will be protected with disposable blocks and tabs.
STEP 3 — Pre-spray & Pre-spot
Traffic areas and spots are pretreated for more effective soil and
spot removal.
STEP 4 — Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary
cleaning machine (depending on soil level) to further loosen traffic
area soil.
STEP 5 — Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted
hot water extraction process will thoroughly flush the carpet pile.
Pressure and heat are regulated so that carpet is not over-wet.
We clean with water temperature between 180 °F - 190 °F.
STEP 6 — Neutralize
Every carpet that we clean is pH balanced so that there is no sticky
residue left behind. This treatment is used as a rinse or applied
after the rinse depending on soiling condition. Improving air quality
by removing pollens, dust mites, etc.
STEP 7 — Post-spot Treatment
If any spots are not removed during the cleaning process, specialty
spotting techniques are employed. Note: Permanent stains identified
by our service technician may not be removed.
STEP 8 — Speed Dry
High velocity air movers are placed on the carpet to speed dry carpet.
STEP 9 — Post Grooming
The carpet pile is set in one direction for faster drying and visual
appeal.
STEP 10— Post Inspection
Please walk through your home or business to inspect our work. Let
us know that you are pleased by signing our service receipt.
ALWAYS Get Carpet Protector Applied When You Have Your Carpet Cleaned!
Click here to discover why you should have carpet protector applied
After your carpet is cleaned …
1. Be careful walking from carpet to hard surfaces. Floors can
be slippery.
2. Keep pets and children off of carpet for at least 6 hours.
3. Remove blocks and tabs 24 hours after carpet is cleaned.
4. Vacuum carpet anytime after the first 24 hours.
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How
to Care for your Carpet
When it comes to maintaining your carpet, one of the most critical
areas of focus is the traffic areas. If ground in soil is not removed
on a regular basis, the traffic areas will begin to wear excessively.
The dirt is extremely abrasive against the fibers of the carpet
as you walk back and forth on it. The second area of focus of course
is spot removal. You must react to "danger" spots immediately.
Red wine, red beverages, urine, blood, etc., can cause a permanent
stain if not treated immediately.
Listed below are the steps that you must take to properly maintain
your carpeting.
1. Vacuuming
Vacuum your carpet often. Once or twice a week as least. Vacuuming
removes the abrasive soil that can cut and slice the fiber causing
premature wear. Much of this soil is not visible to the eye. Vacuum
before the carpet looks soiled. Remove any loose particles such
as food, leaves, pieces of crayon, bugs, etc., as these items can
cause a spot on the carpet
2. Professional Cleaning
As a general rule, carpet cleaning by a professional, certified
firm should take place about once per year. For extremely heavy
traffic areas, cleaning may be required more often. Proper, professional
cleaning will not leave a sticky residue behind and can be done
as many times per year as needed. Many stain resist warranties require
professional cleaning every 2 years. Professional cleaning removes
the damaging soil in traffic areas that vacuuming has not been able
to remove. Warning: Uninformed carpet cleaners may void your warranty.
3. Warranty
Stain resist warranties can vary from 5 to 25 years. All stain
resist warranties require regular cleaning and immediate spot removal.
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Spotting
Guide
Immediate spot removal is key to a clean carpet. Great care also
must be taken in how spot cleaning is performed. When a carpet is
new, or has sufficient protector on it, plain tap water will remove
many spots. However, for those spots that will not come out with
water, you must use a spot cleaner. Select a spot cleaner that is
recommended by the carpet manufacturer or your trained, certified
professional cleaner.
Most spot removers that are purchased over the counter leave too
much soap residue and can cause yellowing. Avoid using foam carpet
cleaners or any product that is not made specifically for carpet.
Apply spot cleaner sparingly to white terry cloth and gently massage
spot causing it to transfer to the cloth. Never pour spot cleaner
directly on carpet. If the product that you are using seems to cause
the spot to resoil over a few weeks, discontinue use. For any spot
that you are not able to remove, such as pet urine or feces, call
us immediately.
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Serving Phoenix,
Scottsdale, Cave Creek, Carefree, and Anthem.
Look for
us in Tramonto, Sonoran Foothills, Carefree Crossing, Dynamite Mountain
Ranch, Tatum Ranch, Tatum Highlands, Desert Ridge, Aviano, Vistancia,
Troon, Grayhawk, DC Ranch, Dove Valley Ranch, Mcdowell Mountain
Ranch and Desert Mountain.
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